Satisfaction
Training Satisfaction
Tracks Net Promoter Score and written-feedback sentiment over time and across courses, cohorts and instructors. It shows the current NPS, its direction, response rate, an AI sentiment split, the trend line, an AI-generated summary of feedback themes, and a per-entity breakdown. Works with LearnNoow and Moodle.
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In detail
What is on this screen
4 cards, each with an info tooltip that states what it shows and how it is counted. The same explanation appears in the product and in this list.
KPI strip (Current NPS, Trend direction, Response rate, Sentiment split)
Four satisfaction headlines for the current scope.
NPS over time
Monthly or quarterly NPS on a -100...+100 axis, with a dashed zero line and a shaded healthy band (NPS >= 30); tooltip carries the promoter/passive/detractor mix.
What learners are saying (AI sentiment card)
An AI-generated summary of dominant feedback themes over the trailing 12 months, with a positive/neutral/negative split bar.
Where satisfaction comes from
NPS per course, cohort or instructor over the trailing 12 months (top 20), negative scores extending left of the zero line; click a bar to open that entity's drill-down drawer.
Captured from the product
The training satisfaction screen, as it actually looks
These are screenshots of the real cards, filled with the synthetic dataset the demo runs on. Yours draw from your own LMS.
The whole screen
Nps trend, captured whole on the synthetic demo dataset.
The whole screen
Nps trend b, captured whole on the synthetic demo dataset.
Questions
How this screen is computed from the product's own documentation.
What does the training satisfaction screen show?
Tracks Net Promoter Score and written-feedback sentiment over time and across courses, cohorts and instructors. It shows the current NPS, its direction, response rate, an AI sentiment split, the trend line, an AI-generated summary of feedback themes, and a per-entity breakdown. Ratings are supplied by you survey data, a connection with no responses renders one honest empty state and nothing else; numbers and themes are never fabricated.
How is kpi strip (current nps, trend direction, response rate, sentiment split) worked out?
Four satisfaction headlines for the current scope
How is nps over time worked out?
Monthly or quarterly NPS on a -100...+100 axis, with a dashed zero line and a shaded healthy band (NPS >= 30); tooltip carries the promoter/passive/detractor mix
How is what learners are saying (ai sentiment card) worked out?
An AI-generated summary of dominant feedback themes over the trailing 12 months, with a positive/neutral/negative split bar
How is where satisfaction comes from worked out?
NPS per course, cohort or instructor over the trailing 12 months (top 20), negative scores extending left of the zero line; click a bar to open that entity's drill-down drawer
Which plan includes it?
The Corporate L and D pack, sold from Business and up. Every card on it carries an Ask AI action and an info tooltip, on every plan that includes the screen.
Which platforms does LearnBoard support?
LearnNoow and Moodle. Connect either one read-only and the same dashboards, charts, alerts and AI answers run on it. Nothing is installed on LearnNoow; Moodle has two free companion plugins.
See training satisfaction on your own LMS
One read-only connection and this screen fills with your figures. Training satisfaction is in the Corporate L and D pack, sold from Business and up.
Built for LearnNoow and Moodle.