Questions

Privacy at LearnBoard in the Order People Ask About It.

What LearnBoard reads from your LMS

LearnBoard connects to your LMS database read-only and queries it to draw dashboards. A validator rejects any statement that is not SELECT, WITH, SHOW, DESCRIBE or EXPLAIN, so it cannot write to, alter or delete anything in your LMS.

Where your learner data lives

In your LMS, where it already was. LearnBoard does not take a copy of your database. It caches aggregated figures so dashboards load from cache rather than re-querying live, and those aggregates are held per organisation in a separate space.

What LearnBoard stores about you

The accounts you create, the dashboards you build, your workspace branding and configuration, and the audit trail of reporting, AI and administration events. Demo requests store the name, email and organisation given, and whether that person returned.

Who can see it

Only the people you give a role to. Access is controlled by role-based permissions over a permission registry, every sign-in passes a human check and rate limiting, and the separation between organisations is enforced server-side rather than by a filter in the interface.

The AI assistant and your data

Questions are answered against your connected data under the permissions of the person asking. AI provider keys are held on the LearnBoard server and never reach a browser. On Scale and Enterprise you may supply your own OpenAI or Anthropic keys.

The Moodle plugins

Your LMS server and LearnBoard talk to each other directly, with a shared key no browser ever sees. Each page load issues a short-lived, read-only pass limited to your organisation. With sign-in mapping on, people are recognised from their Moodle sign-in the first time they arrive, and no password is ever created or copied.

Retention

Audit log entries are retained for 730 days by default. Database backups are taken daily. Ask us if you need a specific retention arrangement.

Certifications

We hold no SOC 2, ISO 27001 or GDPR certification and this page does not imply one. What is described here is what is implemented.

Where the servers are

LearnBoard runs on managed infrastructure, and self-hosting, for government and Enterprise, keeps everything on your own servers. Ask us and we will confirm exactly where yours sits.

Cookies and analytics on this website

This website, learnoow.com, uses Google Analytics, Microsoft Clarity, Google Ads, the Meta pixel and the LinkedIn Insight tag. They set cookies and record how the site is used: pages opened, where a visitor came from, and session replays of clicks and scrolling with typed text masked. They run for every visitor from the first page; the notice at the foot of the page tells you so, and its buttons close it. They do not run inside the LearnBoard product, and nothing from your LMS is ever sent to them.

To opt out, block third-party cookies in your browser or use the opt-out tools those providers publish, and the site still works in full.

Getting in touch about your data

Write to us through the contact page. If you self-host LearnBoard, your installation and the data in it are yours and we hold none of it.

Which platforms does LearnBoard support?

LearnNoow and Moodle. Connect either one read-only and the same dashboards, charts, alerts and AI answers run on it. LearnNoow has LearnBoard built in; Moodle has one free companion plugin.

LearnBoard

Privacy answered. Security has its own page.

It covers the same ground from the administrator's side: what stops a write, what the plugins send, and the standards every control is built to. Works with LearnNoow and Moodle.

Built for LearnNoow and Moodle.

The multilingual completion dashboard in LearnBoard